What We Do



Building 109 is the Security operations building and is where security administration and operations, as well as badging and western region card access systems is located. Building 109 resembles a fire station because it used to also house the IBM Fire Brigade before it was moved to its own fire station at IBM's Almaden Research Center, but still houses Ambulance 1, one of three ambulances IBM maintains and staffs full time in the San Jose area.


Medical Responses


With over 10,000 employees, contractors, and visitors, The IBM SSD site is like a small city. Code-3 ambulance responses are a frequent occurrence. The rapid response that having ambulances on each of the three IBM San Jose sites allows is credited with saving several lives over the last few years. In many cases, we can have a patient in the emergency room before county emergency medical services would have been on scene. Articles in APS's monthly newsletter "The Vigilant" describe two incidents, which happened in September 1997, and May 1998, back when the contract was held by APS.



Debriefing after each medical response gives each EMT the chance to express their feelings about how a medical response went and is essential to improvement.



Preflighting each ambulance at the beginning of each shift ensures that everything is in it's proper place and in proper working order.



Dispatch Operations


Dispatch Operations in building 109 is at the center of what we do at IBM. All calls for service, including 911 calls, and all after hours operator assistance calls are handled here. The dispatch console also has central control of the 17 radio communication channels, including the five channels used by security, via a computerized radio control system. Security and fire alarms for the three IBM San Jose sites, as well as intrusion alarms and card access control for all sites west of the Mississippi River are also handled here.



Card Access Support, among other tasks, includes issuing temporary badges to employees who have forgotten or lost their badge. The access the employee had on his badge is moved to the temporary badge by the dispatcher or CAS operator assisting the employee.


Traffic Control


In addition to responding to medical calls, an important part of our job on the IBM plant site is to help reduce risks that make them necessary. Many of our medical responses are for traffic collisions on the IBM plant site. With numerous roadways, crosswalks, one way entrances and exits, stop signs and even traffic lighted intersections on the plant sight, proactively enforcing traffic rules and regulations is one of the many ways that we reduce the risk of injuries and is a requirement of IBM's insurer.



Radar is one of the tools we use to enforce traffic safety. The Falcon radar guns we use are the same type used by law enforcement and can be used stand alone, when we intend to pull over and cite speeders, or in conjunction with a display sign, as shown, when we are trying to simply remind motorists that radar is in use.



California laws governing the use of radar require that the unit be checked for acuracy each time it is powered up, and every 30 minutes during operation. This is done with a tuning fork. A number stamped on the tuning fork indicates the speed at which the tips of the fork vibrate when the fork is struck. The tuning fork shown here is a 50 MPH tuning fork.


Ambulance-3 in front of building 109

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